Dominic's Portfolio

An adaptable and detail-oriented professional with a background in operations coordination, currently pursuing a BSc in Information and Communications Technology.

BASED IN SINGAPORE (GMT +8)|
AVAILABLE FOR WORK

Past Work

These are some of my past works. Click on them to learn more!

About

I am a problem-solver who bridges the gap between operational workflows and technical execution. Currently pursuing my BSc in Information and Communications Technology, I specialise in aligning diverse stakeholders, optimising complex systems, and guiding digital products from concept to delivery.

Singapore University of Social Sciences | Part-time

Jan 2025 - May 2028

BSc in Information and Communication Technology

Building the technical foundation to bridge business operations with software engineering.

Grab | Full-time

Dec 2023 - Present

Operations Coordinator

Optimising complex vehicle inflow workflows and driving 100% on-time deployment for high-stakes regulatory rollouts.

BuiltbyBit | Freelancer

May 2023 - Dec 2023

Online Support Specialist

Analysing customer profiles and ensuring compliance with company policies, and aim to maintain a high standard of service. Bolster platform safety by actively moderating and removing illegal content.

ValkyrieMC | Self-employed

Nov 2022 - Oct 2023

Founder & Product Owner

Directed a 0-to-1 custom RPG platform to 75% completion before strategically sunsetting due to platform infrastructure risks.

Ngee Ann Polytechnic | Full-time

Apr 2018 - Apr 2021

Student

Diploma in Business Studies

Contact

I am always interested in new opportunities, collaborations on cool projects and conversations about technology. Feel free to get in touch!

Founder & Product Owner | ValkyieMC

I architected the product vision and managed communication among multiple freelance studios and developers to create custom in-game assets and contributed to the design of game modes, maps and 3D models. Beyond vendor management, I was responsible for the end-to-end technical infrastructure, from acquiring bare-metal servers to configuring the distributed proxy network required to seamlessly route player traffic across multiple server instances.

We reached 75% completion (finalizing maps, dungeons, and campaign scripts). However, a core Minecraft update unexpectedly broke our custom model infrastructure, requiring two months of rework. Facing budget overruns and dropping player interest, I made the data-driven decision to sunset the project to prevent further sunk costs.

I learned that when you build entirely on third-party platforms, unexpected updates can become an immediate technical debt. I also learned true product ownership is not just about building. It is also having the discipline to shut down projects when the data tells you that its no longer viable.